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中国城会计事务所招聘客服

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发布时间: 2023-09-12 14:36:53 浏览量: 941次
地区: Manchester 曼彻斯特
招聘类型: 全职
招聘职位: 中英文客服
工作地区: 曼城中国城
年薪待遇: 20000 镑/年
详细内容

Responsibilities

The onboarding process, managing, and transitioning clients into service and conducting introduction meetings when required.
Client relationship management, retentions, renewal.
Create a positive and open strategic relationship, maintaining a detailed understanding of the client’s business and infrastructure.
Represent the client in engaging with the rest of the J&P team; proactively identifying possible issues the client may have and helping the client to overcome the obstacles.
Acting as a primary escalation point on behalf of clients, for service delivery, coordination of efforts and effective communication to internal and external stakeholders.
Engage with relevant stakeholders to communicate and action any necessary work.
Ongoing service delivery engagement and communication with clients.
Enhancement of internal processes to ensure a high-quality client experience.

You will bring

Demonstrable experience in client services.
Excellent administrative skills
Experience building and maintaining relationships.
Focused and pro-active approach to meeting client expectations.
Excellent communication both written and verbal.
Results-driven mentality, with a bias for speed and action.
Ability to work within a high-pressure environment and prioritize busy workload.
Experience working with cross-functional teams, with excellent collaborative skills.

Highly Desirable

Experience using Amazon seller central.
Experience using Zendesk.
Administration Skills.
Fluent in Chinese and English

Salary

package pay including basic salary + commission up to 30K

Job Type: Full-time

Salary: From £20,000.00 per year

Schedule:

Monday to Friday

Education:

Bachelor's (preferred)

Work Location: In person

Job Type: Full-time

Salary: From £20,000.00 per year

Schedule:



Monday to Friday



Ability to commute/relocate:



Manchester: reliably commute or plan to relocate before starting work (required)

Work Location: In person

联系方式
联系人: Vivien 和我联系
电话: 07734182821
手机: 07734182821
邮箱: enquiries@jpaccountant.com
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发布人信息

jiahui@jpaccountant.com
级别:普通会员
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