Office Assistance (Apprentice – Part time Role, Travel company) in Sutton

Office Assistance (Apprentice – Part time Role, Travel company) in Sutton

We will give you a full training regarding our advanced company in house travel booking system, also you will be trained for pricing, quotation, reservations with hotels and coaches.

We are the London and South of London based Travel Company and currently are looking for enthusiastic and passionate Office Assistant to join our team. You will be working near Sutton Train Station (SM1 1DU).
It is an apprentice role for now, however, we do hope that the person can be trained by us to be transferred to the full time job later on. Please send us your hourly paid rate as an apprentice.

Key Responsibilities:
Apprentice is acting as an assistant role to the Reservation manager to do the following work:
1, It will be mainly the hotel requests on a daily basis from South East Asia sales offices via in-house computer system and prioritise the work load according to deadlines, arrival dates etc
2, Contacting hotels according to the sales requirements either by e-mail, fax or telephone to make a reservation
3, Inputting and checking rates onto the in-house computer system and negotiating other conditions such as cancellation policies, rooms decrease and upgrades
4, Providing suitable alternatives when required and negotiating possible compensations when hotels do not provide the standard of service required
5, Dealing with amendments and cancellations
6, Receiving the quotation enquiries from the sales team from our south East Asia office. You will be doing the pricing quotation based on hotel and coach price, plus our margin and then feedback to the sales team.

What we are looking for:

1. Excellent verbal and written communication skills are required as you will be required to communicate effectively with colleagues, customers and industry professionals throughout the UK and globally. Fluent at French or Italian will be a big bonus
2, Must be detail oriented.
3, responsible person
Our office is based in central London and South London. You will be working at South London, Zone 5, between Sutton Station and West Sutton station. Ideally, you will be living nearby.
Experience in travel industry is not essential but it is a bonus.
No phone call please, sends us your hourly salary expectation as an apprentice and CV to [email protected]